Vol. 12 No. 1 (2026): PUSA Journal of Hospitality and Applied Sciences(Apr)2026

Articles

• Examine the Strategic Role of CSR in Cultivating Customer Satisfaction: Evidence from Restaurant Sector

  Ravi Kumar Sharma, Shashank Rajauria, Naresh Tanwar, Sujay Vikram Singh, Pravin Chandra Singh

  1-11

  • Requires Subscription pdf

• Social Entrepreneurship as a Sustainability Mechanism in Tourism: The Roles of Business Models and Community Empowerment

  Vennelakanti Indrani, Sankara Moorthy K

  12-21

  • Requires Subscription pdf

• Turning Learning into Performance: How Skill Development Shapes Service Quality

  J C Pavithra, V Mohana Sundari

  22-30

  • Requires Subscription pdf

• Caregiver-Centric Hospitality as a Driver of Destination Loyalty: A Quantitative Study in Chennai’s Medical Tourism Sector

  Divya T, K Karthik Sridar

  31-42

  • Requires Subscription pdf

• Digital Pathways to Rural Fields: How Social Media Storytelling Shapes Agri-Tourism Destination Image and Visit Intentions

  Pranith Vontela, Sudha Vemaraju

  43-52

  • Requires Subscription pdf

• Communication Influences among Gen Z Students Enrolled in B.Sc. Hospitality Programs: Implications for Marketing Strategies in NCHMCT-Affiliated Institutes

  Chandrokala Biswas, Abhishek Chowdhury

  53-60

  • Requires Subscription pdf

• Role of E-Learning in Promoting Sustainable Skill Development in Tourism

  Nitin Gupta, Rohil Bhatnagar, Garima Jain Goel

  61-71

  • Requires Subscription pdf

• A Comparative Study of Perceived Importance and Preparedness of Soft Skill Competencies among Final-Year Hospitality Students and Early Career Employees in Mumbai Star Hotels

  Shivika Rohit Gahlowt , Chandrokala Biswas, R Gopi Krishna

  72-80

  • Requires Subscription pdf

• Toxic Leadership in the Hotel Sector:  Identifying Causes, Consequences and Corrective Measures

  Rohil Bhatnagar

  81-90

  • Requires Subscription pdf