Impact Of Utility Cost On Bottom Line Of 5 Star Hotels In Delhi

Authors

  • Attendra Sharma Student M.Sc. (HA),Institute of Hotel Management, Catering and Nutrition, Pusa, New Delhi
  • Nimisha Seth Faculty, Institute of Hotel Management, Catering and Nutrition, Pusa, New Delhi

Keywords:

Expenses, Cost control, Bottom line

Abstract

Background: Electricity and water are most important utilities in the hotel. They also contribute  to majority of the utility costs/expenses. Controlling the usage of electricity and water and other  utilities with help of technology and training will improve the profit margins of the hotel. Objective: To study the impact of utility cost on bottom line of the hotels and to find ways to save or control the  utility expenses. Methodology: The study was conducted by taking 7 hotels and 10 employees as the  sample size (n=10). The survey questionnaires were filled administered with face to face interviews  with the respondents. Results: The findings of this research revealed that utility expenses contribute  to about 4-10% of the total expenses. About 40 % hotels have environmental friendly installations  and 57% of respondents agreed these installations are helpful. Conclusion: Controlling the utility  expenses not only improves the profit margins, however, it also makes a hotel more environmental  friendly.  

References

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Published

2018-12-20

Issue

Vol. 4 (2018): PUSA Journal of Hospitality and Applied Sciences (Jan-dec) 2018

Section

Articles

How to Cite

Impact Of Utility Cost On Bottom Line Of 5 Star Hotels In Delhi . (2018). PUSA Journal of Hospitality and Applied Sciences, 4, 108–115. Retrieved from https://acspublisher.com/journals/index.php/pjhas/article/view/3400