Prevalence Of Mobile Learning Among The Hoteliers, And Its Benefits To The Hotels In Delhi Ncr
Keywords:
Mobile Learning, Augmented reality, Training MethodsAbstract
Background: With the change in time every generation has observed a change in the way learning took place, from the time when books were merely teachings written on dry leaves and learning and training took place in a bounded place , to the present where we have all advanced devices like Laptops, Projectors, Mobile phones etc. The technology, the present generation deals with, is not bound to space and time, learning is not confined to any specific place or location, and this has been possible by the introduction of a device known as Mobile phone. This research paper is focused on how Mobile learning came into existence, its significance as a new concept in hospitality and what are the basic problems with the traditional training systems, then how mobile devices can be used in learning, a glimpse of what augmented reality is and how the concept of mobile learning and augmented reality benefit the hotels. Objective: To sensitize the hotel employees about the concept ofmobile learning, how mobile learning can be used to train employees usingaugmented reality as a tool. Methodology: The study was done by circulating the questionnaire to 50 employees working in various departments of the hotels in Delhi and NCR through Google forms. Results: The employees (respondents) are now well aware and sensitized about the concept of Mobile Learning and Augmented Reality and also about how it can be beneficial for them as well as the industry. Conclusion: The study indicates that though the employees feel that the current learning methods used in their hotels are effective, but they also feel that Mobile learning can be introduced and implemented in their respective hotels as they find it very easy and convenient to learn things from mobile phones.
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