“Measuring Service Standards of a Logistics Company: A Case Study of Delhivery Private Limited (In Do-China) ”. IITM JOURNAL OF BUSINESS STUDIES (JBS) 5, no. 1 (July 11, 2024): 54–65. Accessed November 24, 2024. https://acspublisher.com/journals/index.php/jbs/article/view/16792.