Impact of Informative and Persuasive on Personal Selling: BPL Mobile- A Case Study
Keywords:
Informative advertisement, Persuasive advertisement, Personal Selling, BPL Mobile, PSCPMAbstract
The communication barrier affects the performance a lot. Especially, the promotion of products through direct marketing should have maximum and valid information. The sales team should convey that information, which will persuade the prospects and leads to purchase the product. Initially, the sales team fails in sales performance after all the strategy applied in the market. The solution to the problem was understood by the sales team. They had aligned the informative advertisement information and persuasive advertisement information of BPL mobile ads in personal selling method. As a result, the strategy had worked and the team has got the success in sales performance. The personal communication model really helped the sales team and sales executive to increase the sales. The case background which is faced by a sales executive of the BPL mobile is understood and explained. A suitable case method is referred to construct the case study. The literatures and sources are studied to find out the probable problems and most suitable solutions. A case model (PSCPM) is developed as per the adoption of the alternative solution by the team. The practical application assignment is designed for the management students for the academic purposes. The same model and evaluation of assignment will be useful for the industry, which possess the direct marketing activities.
Downloads
References
Abraham, R. (2006). Mobile phones and economic development: Evidence from the fishing industry in India. 2006 International Conference on Information and Communication Technology and Development, ICTD2006, 4(1), 48–56. https://doi.org/10.1109/ICTD.2006.301837
Adhikari, N. S. (2018). Effectiveness of Advertising and Sales Promotion on Buying Decision of Smartphones in Kathmandu Valley. Journal of Business and Social Sciences Research, 1(2), 169. https://doi.org/10.3126/jbssr.v1i2.20923
Ali, M., Rosadi, I., Manafe, L. A., & Program, S. (2022). Persuasive Communication Strategy Implementation In Attracting Consumer Interest. 2(2), 223–232.
Awan, A. G., Nadeem, N., & Faisal, H. M. A. (2016). Determinants of Brand Switching in Mobile Service Providers : A Case Study of Mobile Phone Industry in Southern Punjab-Pakistan. European Journal of Business and Management, 8(1), 21–35.
Awara, J. A., & Esu, N. F. (2014). The impact of personal selling on the productivity of selected banks in Calabar Metropolis. International Journal of Development and Sustainability, 3(8), 1697–1708. www.isdsnet.com/ijds
BPL MOBILE (2020). In Wikipedia, Retrieved in October 17, 2020, from https://en.wikipedia.org/wiki/Loop_Mobile
Dolson, S. (2018). ScholarWorks Women’ s Perceptions Toward Mobile Advertising. https://scholarworks.waldenu.edu/dissertations
Duopoly, A. D. (2007). CERGE-EI. CERGE-EI, July 2007. [9] Fallonia, F. (2014). the Effect of Advertisement and Promotion on Brand Switching Behavior. 2(2), 1113–1119. [10] Freeborn, B. A., & Hulbert, J. P. (2009). Persuasive and Informative Advertising : A Classroom Experiment. The College of William & Mary, 85, 29.
Gligorić, V., Feddes, A., & Doosje, B. (2022). Political Bullshit Receptivity and its Correlates : A Cross-Country Validation of the Concept Non-Technical Summary.
Google. (2009, December 24). BPL MOBILE
BELIEVE IN THE BEST 2001. Retrieved from https://www.youtube.com/watch?v=pgoWsbGOECY. [13] Google. (2009, December 24). INDIA’S NO 1
MOBILE PHONE SERVICES. Retrieved from https://www.youtube.com/watch?v=LViOMs9rjpU 1997 [14] Google. (2013, June 21). BPL MOBILE Live
Ware free (MOTs). Retrieved from
https://www.youtube.com/watch?v=NKc1B6ZIJM4. [15] Google. (2009, December 24). Digital Mobile
services,1995. Retrieved from
https://www.youtube.com/watch?v=BZG-mmDgRyg 1995. [16] Google. (2009, December 24). INDIA’S NO 1 MOBILE PHONE SERVICES. Retrieved from https://www.youtube.com/watch?v=LViOMs9rjpU 1997 [17] Javed, S., Rashidin, M. S., & Xiao, Y. (2021). Investigating the impact of digital influencers on consumer decision-making and content outreach: using dual AISAS model. Economic Research-Ekonomska Istrazivanja , 35(1), 1183–1210. https://doi.org/10.1080/1331677X.2021.1960578
Karjaluoto, H., Karvonen, J., Kesti, M., Koivumäki, T., Manninen, M., Pakola, J., Ristola, A., & Salo, J. (2005). Factors affecting consumer choice of mobile phones: Two studies from Finland. Journal of Euromarketing, 14(3), 59–82. https://doi.org/10.1300/J037v14n03_04
Kotler, P., & Keller, K. L. (2016). Marketing Management MARKETING MANAGEMENT Marketing Management. In Marketing Management, Page 579-580.
Maheshwari, P., Seth, N., & Gupta, A. K. (2015). Advertisement Effectiveness for Print Media: A Conceptual Model. International Journal of Economics and Management Engineering, 9(2), 703,704.https://waset.org/publications/10001352/advertisemen
t-effectiveness-for-print-media-a-conceptual-model
Maheshwari, P., Seth, N., & Gupta, A. K. (2018). An interpretive structural modeling approach to advertisement effectiveness in the Indian mobile phone industry. Journal of Modelling in Management, 13(1), 190–210. https://doi.org/10.1108/JM2-04-2016-0040
Mintz, J., & Aagaard, M. (2012). The application of persuasive technology to educational settings. Educational Technology Research and Development, 60(3), 483–499. https://doi.org/10.1007/s11423-012-9232-y
Nargundkar, Rajendra (2019). Marketing
Research, Text and Cases, Edition: 2013, Mc Grow Hill Education India (Private) Ltd, Page 45.
Personal, M., & Archive, R. (2019). Munich Personal RePEc Archive INFORMATIVE ADVERTISING IN COMPETITIVE MARKETS. MPRA Paper, No. 92126,(92126). https://mpra.ub.uni-muenchen.de/92126/
Rajashri Roy, Bhupal Ramnatkar, A. D. (2009). leaving wirefree-ten-stories-of-bpl-mobile-1.pdf (p. 126). Indigo Books.
Schwittay, A. (2011). New Media Practices in India: Bridging Past and Future, Markets and Development. International Journal of Communication, 5, 349–379.
scratch-to-success-the-story-of-bpl-mobile-1.pdf (p. 125). (2008). Indigo Books.
Ska, I. R. Ń., & Ybska, M. K. O. Ż. (2022). Over-the-counter ( OTC ) drug advertising : informative or harmful ? – Analysis based on Polish research. 4798–4808.
Terkan, R. (2014). Importance of Creative Advertising and Marketing According to University Students’ Perspective. International Review of Management and Marketing, 4(3), 239–246. www.econjournals.com