A Study on Impact Assessment of ATIC toll free number of CCSHAU, Hisar

Journal of Extension System
Year: 2020 (Dec), Volume: (36), Issue. (2)
First page: (65) Last page: (69)
Online ISSN: 2582-273X
Print ISSN: 0970-2989
doi:

A Study on Impact Assessment of ATIC toll free number of CCSHAU, Hisar

Anil Kumar Malik1 *, Rakesh Kumar2 and Tarun Kumar3

1Senior Research Fellow, Farmer FIRST Project, Directorate of Extension Education, Chaudhary Charan Singh Haryana Agricultural University, Hisar, Haryana
2,3District Extension Specialist, ATIC, Chaudhary Charan Singh Haryana Agricultural University, Hisar, Haryana

*Corresponding author e mail: malikanil100@gmail.com

Online Published:
6 Jun 2021

Received:
2 Aug 2020

Accepted:
6 Nov 2020

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ABSTRACT

The study was carried out in Haryana state, with an objective to assess the impact of ATIC toll free number of Chaudhary Charan Singh Haryana Agricultural University, Hisar on farming community. Empirical data were collected telephonically from 100 respondents comprising 80 males and 20 females through a structured interview schedule and analyzed using standard methodology. Findings revealed that that more than fourth-fifth of the farmers mentioned fellow farmersas the main source of information regarding ATIC toll free number. Nearly one-third of the respondents call to toll free number only as and when required for crop production related advisory. Most of them were satisfied with their purpose of call and showed their willingness to call again. The major constraints reported by respondents were ‘language problems’, short duration of time’ and ‘facility available only few days in a week’. Hence, the paper concludes that the toll free number of ATIC, CCS HAU, Hisar was proved to be fruitful and utilized by majority of the farming community due to the reason that it helps in sorting out the small problems and need not to visit the centre personally.

Keywords

ATIC, Constraints, Satisfaction, Toll free number, Willingness.