The Role of Cloud Computing Adoption and Firm Performance  Using SMEs Technological and Environmental Contexts in  Hospitality Industry of Henan, China

Zhang  Hui; Alireza Mohammadi

doi:10.48165/sajssh.2024.5311

Authors

Zhang Hui Faculty of Business Management, City University Malaysia, Malaysia.
Alireza Mohammadi Faculty of Business Management, City University Malaysia, Malaysia.

DOI:

https://doi.org/10.48165/sajssh.2024.5311

Keywords:

Cloud computing, firm performance, technological and environmental contexts, hospitality industry

Abstract

Purpose: The present study focuses on the role of cloud computing adoption and its impact on firm performance in the hospitality industry of Henan, China, with a focus on Small and Medium-sized Enterprises (SMEs). Moreover, the study analyses this relationship within the technological and environmental contexts of the region, providing empirical evidence of the impact of cloud technology adoption on the performance outcomes of SMEs. Method: The research employs a quantitative research design, using surveys as the tool for data collection. The population of the study consisted of SME managers in the hospitality sector of Henan. Thus, the quantitative research methodology helped evaluate the relationships between the variables of the present study. The statistical analysis of the data gathered through the survey evaluated the hypothesized relationships. Findings: The empirical findings of the present study revealed a significant impact of cloud computing adoption on the environmental, financial, and social performance of SMEs in the hospitality sector. Conclusion: The present study offers data-driven insights into the ways to maximize the benefits of cloud computing in the technological and environmental contexts of SMEs. However, the findings of the study are limited to the context of the hospitality sector of Henan, therefore, its findings do not reflect the other industrial sectors in varying regional contexts.

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