The role of financial process re-engineering in alleviating the pressures of in commercial banks of Al-Muthanna

Authors

  • Dhurgham Aseal Kareem AL-Furat AL-Awsat Technical University, Al-Samawa Technical Institute, Department of Accounting
  • Huda Abdul Hadi Obaid AL-Furat AL-Awsat Technical University, Al-Samawa Technical Institute, Department of Accounting.
  • Hiba Yousif Taha AL-Furat AL-Awsat Technical University, Al-Samawa Technical Institute, Department of Accounting.

DOI:

https://doi.org/10.48165/sajssh.2024.5304

Keywords:

Re-Engineering Financial Operations, Banking Pressures, Commercial Banks

Abstract

The study aims to clarify and apply the re-engineering of financial operations to reduce the pressures of banking work  among workers in commercial banks. The researchers used the questionnaire as a main tool for collecting data by selecting a random sample of (250) respondents and testing the research hypotheses using descriptive and inferential statistics methods, in addition to using personal interviews and field observations as auxiliary tools in collecting data. The statistical programs (SPSS 16.16) were used. V.25; Excel V). The results of the statistical analysis showed that there is a singnificant effect and correlation between the re-engineering of financial operations and the pressures of banking work. Also, the re-engineering of financial operations contributes to increasing the effective impact in order to reach the stage of contributing to reducing. Its recommended to difficulties in some work must be alleviated in order to reduce the pressure on employees.

References

Nkomo, A., & Marnewick, C. (2021). Improving the success rate of business process re-engineering projects: A business process re-engineering framework. South African Journal of Information Management, 23(1), 1-11.

Banks, G. C., Woznyj, H. M., & Mansfield, C. A. (2023). Where is “behavior” in organizational behavior? A call for a revolution in leadership research and beyond. The Leadership Quarterly, 34(6), 101581.

Liburkina, R. (2023). Cryovalues beyond high expectations: Endurance and the construction of value in cord blood banking. Science, technology, & human values, 48(4), 777-804.

Andrea, G., & Santoso, S. (2020). Improving Economy of the Community Based on Sustainable Tourism and Creative Economy through Business Process Re-Engineering (BPR) With Geopark Development in Lebak Regency Banten Province. International Journal of Innovative Science and Research Technology, 5(1), 472-482.

Marsudi, A. S., & Pambudi, R. (2021). The effect of enterprise resource planning (ERP) on performance with information technology capability as moderating variable. Journal of Economics, Business, & Accountancy Ventura, 24(1), 1-11.

Aldrighetti, R., Battini, D., Ivanov, D., & Zennaro, I. (2021). Costs of resilience and disruptions in supply chain network design models: a review and future research directions. International Journal of Production Economics, 235, 108103.

Mbugua, A. N. (2021). Effects of Business Process Re-engineering on project implementation of Core Banking Software: a case of Kenyan commercial banks in Nairobi County (Doctoral dissertation, Strathmore University).

Volberda, H. W., Khanagha, S., Baden-Fuller, C., Mihalache, O. R., & Birkinshaw, J. (2021). Strategizing in a digital world: Overcoming cognitive barriers, reconfiguring routines and introducing new organizational forms. Long Range Planning, 54(5), 102110.

Nurkhin, A., & Pramusinto, H. (2020). Problem-Based Learning Strategy: Its Impact on Students' Critical and Creative Thinking Skills. European Journal of Educational Research, 9(3), 1141-1150.

Hadi, A. H., Abdulhameed, G. R., Malik, Y. S., & Flayyih, H. H. (2023). THE INFLUENCE OF INFORMATION TECHNOLOGY (IT) ON FIRM PROFITABILITY AND STOCK RETURNS. Eastern-European Journal of Enterprise Technologies, 124(13).

Tekka, R. S. (2021). Business Re-engineering Strategic Process Model for Small-Medium Local Contractor’s Sustainable Competitiveness: A Case of Tanzania. American Journal of Management Science and Engineering, 6(4), 117-136.

Sembiring, S. N. B., Lumbanraja, P., & Siahaan, E. (2021). The effect of leadership, emotional intelligence and social support on employee performance through job satisfaction at PT Bank XYZ Regional Credit Card Medan. Work, 91(11), 8-89.

Wamba-Taguimdje, S. L., Fosso Wamba, S., Kala Kamdjoug, J. R., & Tchatchouang Wanko, C. E. (2020). Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. Business Process Management Journal, 26(7), 1893-1924.

Vasconcelos, A. F. (2020). Workplace incivility: a literature review. International Journal of Workplace Health Management, 13(5), 513-542.

Al-Alawi, A. I., Al-Saffar, E., AlmohammedSaleh, Z. H., Alotaibi, H., & Al-Alawi, E. I. (2021). A study of the effects of work-family conflict, family-work conflict, and work-life balance on Saudi female teachers’ performance in the public education sector with job satisfaction as a moderator. Journal of International Women's Studies, 22(1), 486-503.

Priya, J., Machani, P., Agyei, I. T., Suryanarayana, N. V. S., Thandayuthapani, S., & Lourens, M. (2023). Effects of performance and target pressure on the psychological well-being of corporate employees. Journal for ReAttach Therapy and Developmental Diversities, 6(8s), 218-227.

Onochie, L. A. (2020). The Challenges Affecting Stress Management within Organizations and its Consequences on Employees’ Performance:'Concepts and Theoretical Models'.

Kim, J. H. (2021). The Relationship between Employee's Work-Related Stress and Work Ability based on Qualitative Literature Analysis. The Journal of Industrial Distribution & Business, 12(7), 15-25.

Frenkel, M. O., Giessing, L., Egger-Lampl, S., Hutter, V., Oudejans, R. R., Kleygrewe, L., ... & Plessner, H. (2021). The impact of the COVID-19 pandemic on European police officers: Stress, demands, and coping resources. Journal of Criminal justice, 72, 101756.

Lee, G., Choi, B., Jebelli, H., & Lee, S. (2021). Assessment of construction workers’ perceived risk using physiological data from wearable sensors: A machine learning approach. Journal of Building Engineering, 42, 102824.

Miceli, A., Hagen, B., Riccardi, M. P., Sotti, F., & Settembre-Blundo, D. (2021). Thriving, not just surviving in changing times: How sustainability, agility and digitalization intertwine with organizational resilience. Sustainability, 13(4), 2052.

Head, B. W. (2022). Wicked problems in public policy: understanding and responding to complex challenges (p. 176). Springer Nature.

Gulzar, I., Ashraf, Z., & Mehmood, A. (2022). Workplace Distress and Eustress among Teachers during the Pandemic. Open Journal of Social Sciences, 10(11), 156-176.

Onosakponome, E. O., Lenox-Prince, T. O., Ike, A. O., Nyenke, C. U., & Bruce, I. (2023). Association between Risk Factors and Occupational Hazards among Health Workers in Port Harcourt, Nigeria. Asian Journal of Medicine and Health, 21(12), 54-66.

Danforth, C., Chiu, W. A., Rusyn, I., Schultz, K., Bolden, A., Kwiatkowski, C., & Craft, E. (2020). An integrative method for identification and prioritization of constituents of concern in produced water from onshore oil and gas extraction. Environment international, 134, 105280.

Reponen, T. (2021). Occupational Microbiological Biohazards–Exposure, Detection, and Disease. Patty's Industrial Hygiene, Volume 3: Physical and Biological Agents, 305.

Burzoni, S., Duquenne, P., Mater, G., & Ferrari, L. (2020). Workplace biological risk assessment: review of existing and description of a comprehensive approach. Atmosphere, 11(7), 741.

Nsanzabera, C. (2022). Risk Prediction and Factors Associated with Cardiovascular Diseases among Workers and their Spouses in Two Beverage Processing Industries in Rwanda (Doctoral dissertation, JKUAT-COHES).

Yankov, E., & Gueorguiev, T. (2022, June). A critical overview of the normative, regulatory and international standard requirements for healthy and safe public facilities. In 2022 8th International Conference on Energy Efficiency and Agricultural Engineering (EE&AE) (pp. 1-4). IEEE.

Onkila, T., & Sarna, B. (2022). A systematic literature review on employee relations with CSR: State of art and future research agenda. Corporate Social Responsibility and Environmental Management, 29(2), 435-447.

Munoz-Gama, J., Martin, N., Fernandez-Llatas, C., Johnson, O. A., Sepúlveda, M., Helm, E., ... & Zerbato, F. (2022). Process mining for healthcare: Characteristics and challenges. Journal of Biomedical Informatics, 127, 103994.

O'Connor, D. B., Thayer, J. F., & Vedhara, K. (2021). Stress and health: A review of psychobiological processes. Annual review of psychology, 72, 663-688.

Tran, C. T., Tran, H. T., Nguyen, H. T., Mach, D. N., Phan, H. S., & Mujtaba, B. G. (2020). Stress management in the modern workplace and the role of human resource professionals.

Lawn, S., Roberts, L., Willis, E., Couzner, L., Mohammadi, L., & Goble, E. (2020). The effects of emergency medical service work on the psychological, physical, and social well-being of ambulance personnel: a systematic review of qualitative research. BMC psychiatry, 20, 1-16.

Madero Gómez, S., Ortiz Mendoza, O. E., Ramírez, J., & Olivas-Luján, M. R. (2020). Stress and myths related to the COVID-19 pandemic’s effects on remote work. Management Research: Journal of the Iberoamerican Academy of Management, 18(4), 401-420.

Downloads

Published

2024-06-05

How to Cite

Aseal Kareem, D., Obaid, H.A.H., & Taha, H.Y. (2024). The role of financial process re-engineering in alleviating the pressures of in commercial banks of Al-Muthanna. South Asian Journal of Social Sciences and Humanities, 5(3), 55–70. https://doi.org/10.48165/sajssh.2024.5304