Adaptability and Acceptance of FinTech Payment System: A Studyon the Users of Bangladesh

Md Kamrul Islam; Mohammad Tamzid; Muntasir Mamun Ocean

doi:10.48165/sajssh.2024.5111

Authors

Md Kamrul Islam Green Business School, Green University of Bangladesh, Bangladesh
Mohammad Tamzid Green Business School, Green University of Bangladesh, Bangladesh
Muntasir Mamun Ocean Green Business School, Green University of Bangladesh, Bangladesh

DOI:

https://doi.org/10.48165/sajssh.2024.5111

Keywords:

FinTech, Technology acceptance model (TAM), Payment system, Adaptability, Bangladesh

Abstract

With the global changes in financial activities due to FinTech, it impacts the financial behavior of Bangladeshi users as well. Purposes: This study examines the customers’ attitude towards the adaptation of fintech payment services in the context of Bangladesh. Method: A quantitative method is used in this study. Respondents were selected through a purposive sampling technique. A survey technique is used to collect data about the variables. The respondents are the users of the fintech payment system. Regression analysis was done to find out the relationship between different variables. Main Findings: The research finds a statistically significant relationship between different variables which supports the theoretical framework. Applications: The findings will allow for targeted interventions in promoting positive attitudes and intentions to facilitate the adoption and sustained use of the systems.

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