Bharadwaj A, Bathla G. The Impact of Personalized Guest Experiences on Customer Loyalty in the Hotels of Kolkata. pjhtsm [Internet]. 2025 Sep. 18 [cited 2026 Jan. 30];1(1):22-35. Available from: https://acspublisher.com/journals/index.php/pjhtsm/article/view/22690