Users’ Satisfaction with the Acquisition of Library Resources in Special Libraries

Authors

  • Akanbi Mohammed Lawal Department of Library and Information Science, University of Ilorin, Ilorin, Nigeria
  • Okonoko Vera Ngozi The Library, University of Delta Agbor, Nigeria
  • Abdrashid Aishat Oluwabukola Department of Library and Information Science, University of Ilorin, Ilorin, Nigeria

DOI:

https://doi.org/10.48165/

Keywords:

Users satisfaction, Resources, Acquisition, Libraries, Nigeria

Abstract

The satisfaction of users with the acquisition of library materials in special libraries was explored in this study.  The research was guided by three research questions. A population of 45 librarians and para-professional  employees at Kwara State's special libraries was used in the survey study design. A questionnaire was utilized  to obtain the information. Users' were satisfied with reference materials/services, electronic resources, audio visual materials, special collections, textbooks, and reprographics are among the study's findings. Users were  also dissatisfied with computer for research and Internet services, according to the report. Based on the findings,  the research advised that special libraries in Kwara State buy additional computer equipment and collaborate  with Internet providers to provide effective services, among other things. 

Downloads

Download data is not yet available.

References

Chinwe, A., Ogbonna. A., Ngozi. O., (2014). Information Needs of Rural Dwellers as a Measure of the Effectiveness of Library and Information Services Provision in Anambra State, Nigeria. Vol. 7.

Douglas, T.A. (2017). Problems of Acquisition and provision of Library Resources and Services to Users in Special Libraries.

Harande, Y.I. (2013). Evaluation and Use of Special Library Collection: The Perspectives of Two Libraries in Malaysia.

Ikenwa, I. J. & Adegbilero-Iwari, I. (2014). Utilization and user satisfaction of public library services in south-west, Nigeria in the 21st century: a survey. International Journal of Library Science, 3(1), 1-6.

Iroeze, P. C., Chima, J.N., Agim, N., & Opara, G. (2018). Availability and Utilization of Information Resources and Services inthe Special Education Centre Libraries in Southeast, Nigeria. International Journal of Library and Information Science Studies, 4(3), pp.12-25.

Muhammad, N., Ahmed, M.B., Gusau, A.U. (2020). An Empirical Investigation into Acquisition, Staffing and Training Issues in the Management of e-Resources: Evidence from State University Libraries in North Western Nigeria.Jewel journal of librarianship. ISSN: 2141-3908 (Print); ISSN: 2736-0881 (Online) Vol. 15.

Ogbuiyi, S. U., & Okpe, I. J. (2013). Evaluation of library materials usage and services in private universities in Nigeria.Kuwait Chapter of Arabian Journal of Business and ManagementReview, 2(8), 33- 41.

Oyelekan, G. O, & Iyortsuun, J. A. (2011). An evaluative study of reader services in University of Agriculture library Makurdi. An International Journal of Information and CommunicationTechnology (ICT). 8(2), 129- 137.

Onwubiko, E.C (2021). Future and challenges of special libraries as transformation agents in public institutions in Nigeria: A survey. Library Philosophy and Practice (e-journal). 4691. https://digitalcommons.unl.edu/libphilp

rac/4691

Osebequen, H. C., Uwaebuka, W. M., &Ojokuku, B. Y. (2018). “Prospects and Challenges of Special Libraries as Change Agents in Public Institutions: A Survey of Special Libraries in Osun State, Nigeria.” A Conference Paper Presented at the Nigerian Library Association (NLA) 2018 Conference held at Olusegun Obasanjo Presidential Library, Abeokuta, Ogun State from 23rd to 26th July 2018

Razaq, F.Q and Onaolapo, A.S. (2018). Acquisition Patterns of Academic, Special and Public Libraries in Kwara State, Nigeria.

Saika, M. & Gohain, A. (2013). Use and users’ satisfaction on library resources and services in Tezpur University (India): a study. Library Philosophy and Practice.

Simmonds PL, Andaleeb S (2001). Usage of Academic Libraries: The Role of Service Quality, Resources and User Characteristics. Library Trends, Spring.

Sowole, I.A. (1995). Information Needs of Farm Management Personnel: A case study Two Universities and Two Agricultural Research Institutes in Western Nigerian. Lagos Librarian, 16(1): 9-12.

Sureshchandar GS, Rajendran C, Kamalanabhah TJ (2002). Customer

perception of service quality: a critique, Total Quality Management, 12(1): http://findarticles.com/p/articles/mi_m 1387/is_4_49/ai_77811347/?tag =content;coll.

Tiemo, P. A. & Ateboh, B. A. (2016). Users’ satisfaction with library information resources and services: A Case Study College of Health Sciences Library Niger Delta University, Amassoma, Nigeria. Journal of Education and Practice, 7(16).

Uzoagba, Ngozi, C., Ezukwuoke, Nelson, I., &Chiagbu, Emma (2012). Effective service Delivery in Medical Library College of Medicine, University of Nigeria, Enugu Campus. Owena Journal of Library and Information Science, 4 (1&2).

Published

2022-07-15

Issue

Vol. 42 No. 1 (2022): Library Progress(International) (Jan-Jun) 2022

Section

Articles

How to Cite

Users’ Satisfaction with the Acquisition of Library Resources in Special Libraries . (2022). Library Progress (International), 42(1), 184–192. https://doi.org/10.48165/