A Study on Impact Assessment of ATIC toll free number of CCCSHAU, Hisar
DOI:
https://doi.org/10.48165/JES.2020.36212Keywords:
ATIC, Constraints, Satisfaction, Toll free number, WillingnessAbstract
The study was carried out in Haryana state, with an objective to assess the impact of ATIC toll free number of Chaudhary Charan Singh Haryana Agricultural University, Hisar on farming community. Empirical data were collected telephonically from 100 respondents comprising 80 males and 20 females through a structured interview schedule and analyzed using standard methodology. Findings revealed that that more than fourth-fifth of the farmers mentioned fellow farmers as the main source of information regarding ATIC toll free number. Nearly one-third of the respondents call to toll free number only as and when required for crop production related advisory. Most of them were satisfied with their purpose of call and showed their willingness to call again. The major constraints reported by respondents were ‘language problems’, short duration of time’ and ‘facility available only few days in a week’. Hence, the paper concludes that the toll free number of ATIC, CCSHAU, Hisar was proved to be fruitful and utilized by majority of the farming community due to the reason that it helps in sorting out the small problems and need not to visit the centre personally.
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