ELECTRONIC WORD OF MOUTH AND ELOQUENCE: AN ANALYSIS OF REVIEWS IN HOSPITALITY SECTOR. IITM JOURNAL OF BUSINESS STUDIES (JBS), [S. l.], v. 7, n. 1, p. 99–104, 2024. Disponível em: https://acspublisher.com/journals/index.php/jbs/article/view/16758. Acesso em: 28 nov. 2024.