Service Recovery Evaluations in Online Travel Platforms: Evidence from Indian Hospitality Industry. IITM JOURNAL OF BUSINESS STUDIES (JBS), [S. l.], v. 9, n. 1, p. 254–260, 2024. Disponível em: https://acspublisher.com/journals/index.php/jbs/article/view/16698. Acesso em: 28 nov. 2024.