MODELLING THE FACTORS AFFECTING CUSTOMERS’ INTENTION TO USE ARTIFICIAL INTELLIGENCE POWERED CHATBOT SERVICES IN BANKS. IITM JOURNAL OF BUSINESS STUDIES (JBS), [S. l.], n. Special Issue, p. 237–250, 2024. DOI: 10.48165/iitmjbs.2024.SI.15. Disponível em: https://acspublisher.com/journals/index.php/jbs/article/view/19465. Acesso em: 24 nov. 2024.