Analysis of Customer Churn Prediction in Telecom Industry Using Logistic Regression

Authors

  • K Sandhya Rani Assistant Professor, Department of Computer Science and Engineering, Dhanekula Institute of Engineering and Technology, Vijayawada, Andhra Pradesh, India Author
  • Shaik Thaslima Students, Department of Computer Science and Engineering, Dhanekula Institute of Engineering and Technology, Vijayawada, Andhra Pradesh, India Author
  • N G L Prasanna Students, Department of Computer Science and Engineering, Dhanekula Institute of Engineering and Technology, Vijayawada, Andhra Pradesh, India Author
  • R Vindhya Students, Department of Computer Science and Engineering, Dhanekula Institute of Engineering and Technology, Vijayawada, Andhra Pradesh, India Author
  • P Srilakshmi Students, Department of Computer Science and Engineering, Dhanekula Institute of Engineering and Technology, Vijayawada, Andhra Pradesh, India Author

Keywords:

Machine learning, logistic regression, variance reduction, Bayesian Models, CRM (Customer Relationship Management)

Abstract

 Customers plays an import role in industry  to run industry. Churn of the customer may lead many  consequences. Customer churn prediction must the  important aspect of any company. This helps in the  detection of customers who are likely to cancel a  subscription to a service. Recently, the mobile  telecommunication market has changed from a rapidly  growing market into a state of saturation The focus of  telecommunication companies is to shift from growing of  large customer into keeping customers in house. For that  reason, it is valuable to know which customers are likely to  switch to a competitor in future. the model is proposed for  churn prediction for telecommunication companies using  machine learning techniques namely logistic regression. A  comparison is done on the efficiency of the algorithm on the  available dataset. 

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References

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Published

2021-07-30

Issue

Vol. 9 No. 4 (2021): International Journal of Innovative Research in Computer Science and Technology (Jul) 2021

Section

Articles

How to Cite

Analysis of Customer Churn Prediction in Telecom Industry Using Logistic Regression . (2021). International Journal of Innovative Research in Computer Science & Technology, 9(4), 27–29. Retrieved from https://acspublisher.com/journals/index.php/ijircst/article/view/11378