A Combined Lean & PCMM-based Process Improvement Framework for Better Human Capital / Resource Management in Mining Industry

Abstract

 In today’s competitive business  environment, even small improvements in productivity and  efficiency can have a huge impact on company’s  profitability. Companies can improve operations and  quality by controlling / improving lead time and reducing  waste. Lean is an operational management technique used  to systematically improve the efficiency and quality of  processes / services. The concept is being used in mining  organizations across the globe and resulted into improved  productivity, safety & morale of the employees. PCMM is  maturity model used for HR / people related process  improvement. PCMM consists of best of the HR & People  management practices used in IT & Technology industry.  This paper explores the possibility of implementation of a  new lean & PCMM-based framework in mining industries that will help in optimal utilization of human capital. This  framework will have positive business impact and result  into benefits. Companies that excel at implementing such  best practices throughout the organization will find  themselves at a great advantage in a world where humans  and machines working together outperform either humans  or machines working on their own.