Examining Employees’ Perception In The Postal Department: A Comprehensive Review

Authors

  • Amandeep Kaur Research scholar, Department of Commerce, Punjabi University, Patiala
  • Parmod Kumar Aggarwal Associate Professor, Department of Economics, Punjabi University, Patiala

DOI:

https://doi.org/10.48165/gmj.2023.18.2.12

Keywords:

Employees, perception, Engagement, Job satisfaction and Motivation

Abstract

The postal department of India fosters national integration and socio economic development by acting as a cornerstone of communication,  connectivity and commerce. With the changing business scenario, practices  of business organization have changed dramatically which ultimately  redefines the role of employees. This review study examines employees’  perceptions within the postal department, aiming to understand the various  factors that influence their perception. Through a comprehensive analysis of  existing literature, including empirical studies and theoretical frameworks,  the research highlights key determinants such as job satisfaction, workplace  culture, reward system, management citizenship, communication,  and opportunities for growth. By synthesizing these findings, the study  underscores the importance of addressing these factors to enhance employee  satisfaction, foster a positive work environment, and ultimately improve  organizational performance within the postal sector. This abstract provides  valuable insights for postal department managers and policymakers seeking  to optimize employee perceptions and improve overall effectiveness in the  workplace. 

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Published

2024-06-30

Issue

Vol. 18 No. 2 (2024): Gyan Management Journal (July-December) 2024

Section

Research paper

License

Copyright (c) 2024 Gyan Management Journal

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Kaur, A., & Aggarwal, P.K. (2024). Examining Employees’ Perception In The Postal Department: A Comprehensive Review . Gyan Management Journal, 18(2), 90–97. https://doi.org/10.48165/gmj.2023.18.2.12
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