Interface of Social Media and Financial Products: An Integrative Literature Review
DOI:
https://doi.org/10.48165/gmj.2023.conf12Keywords:
Social Media Marketing, Financial Products, Financial Innovation, Integrative Literature ReviewAbstract
INTRODUCTION AND PURPOSE OF THE STUDY: This study delineates the primary domains and existing dynamics of the inter face between social media and financial products suggesting future research directions. Going beyond the mere traditional forms of mar keting, this integrative review covers the research on social media marketing specifically in terms of providing assistance, usage to the consumers with regards to financial products and financial innova tions which ultimately fosters the financial development of a nation. The purpose of this integrative literature review is to propose a frame work for using social media as a tool for marketing, consumer man agement, and financial product promotion. RESEARCH OBJECTIVE: The objective of this integrative literature review is to develop a comprehensive framework that highlights the potential of utilizing social media as a strategic instrument for marketing, consumer management, and promoting financial products. RESEARCH METHODOLOGY: The study conductedantegrative literature review utilizing the Scopus databases, encompassing publi cations up to May 2023. This review included articles from the fields of marketing, decision sciences, finance, and economics. The analy
Downloads
References
Akhtar, M. A., Khan, K. A., & Hoang, H. C. (2023). Role of Social Networking Sites in Financial Product Choice: An Investigation Through the Theory of Planned Behavior. Business Perspectives and Research, 11(1), 44–62. https://doi.org/10.1177/22785337211070342
Azar, S., & Mackey, T. (2015). Crowdfunding: A new untapped opportunity for biotechnology start-ups? Journal of Commercial Biotechnology, 21(4), 15–28. https://doi.org/10.5912/jcb717
Bawre, S., & Kar, S. (2019). Social media and financial insti tutions in the Indian context. International Journal of Economics and Business Research, 18(3), 343-355.
Bryer, T.A. and Zavattaro, S.M. (2011) ‘Social media and public administration: theoretical dimensions and introduction to the symposium’, Administrative Theory and Praxis, Vol. 33, No. 3, pp.325–340.
Dhote, T., Pathak, P., & Kulkarni, P. (2020). Coping With The Challenges Posed By GAFA And Other Digital Disruptors: Can Advanced Technologies Help The Banking Sector? INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 9, 2. www.ijstr.org
Gadekar, M. (2016) How Indian Banks are using Twitter for Marketing, [online] https://www.digitalvidya. com/blog/how-indian-banks-are-using-twitter-for marketing (accessed 9 May 2018).
Gandolfo, A. (2020). Content shared between banks and users on the social ecosystem: an inductive explor atory inquiry. Electronic Commerce Research, 20(4), 679–712. https://doi.org/10.1007/s10660-019-09340-z
Jha, B. (2019). The Role of Social Media Communication: Empirical Study of Online Purchase Intention of Financial Products. Global Business Review, 20(6), 1445–1461. https://doi.
org/10.1177/0972150919848912
Kaplan, A.M. and Haenlein, M. (2010) ‘Users of the world, unite! The challenges and opportunities of social media’, Business Horizons, Vol. 53, No. 1, pp.59–68.
Khan, K. A., Akhtar, M. A., & Tripathi, P. K. (2020). Perceived usefulness of social media in financial decision-making: Differences and similarities. Innovative Marketing, 16(4), 145–154. https://doi.
org/10.21511/im.16(4).2020.13
Morgado, V. (2013) ‘Evaluation of social networks sites in the banking sector: an analysis of top 200 inter-
national banks’, Journal of Internet Banking and Commerce, Vol. 18, No. 2, p.1.
Piñeiro-Chousa, J., López-Cabarcos, M. Á., & Ribeiro Soriano, D. (2021). The influence of financial fea tures and country characteristics on B2B ICOs’ website traffic. International Journal of Information Management, 59. https://doi.org/10.1016/j.ijinfo mgt.2021.102332
Reith, R., Fischer, M., & Lis, B. (2020). Explaining the intention to use social trading platforms: an empir ical investigation. Journal of Business Economics, 90(3), 427–460. https://doi.org/10.1007/s11573-019- 00961-2
Roumieh, A., Garg, L., Gupta, V., & Singh, G. (2018b). E-marketing strategies for islamic banking: A case based study. Journal of Global Information Management, 26(4), 67–91. https://doi.org/10.4018/
JGIM.2018100105
Saunders, B. B. (2019). Causation in Securities and Financial Product Disclosure Cases: An Analysis and Critique. Federal Law Review, 47(3), 494–518. https://doi.org/10.1177/0067205X19856499
Schumpeter, J.A. (1934). The Theory of Economic Development. Harvard University Press.
Snyder, H. (2019). Literature review as a research meth odology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi. org/10.1016/j.jbusres.2019.07.039
StockPulse. (2019). How Does Social Media Influence Financial Markets? Nasdaq Inc. United States. Available at: https://www.nasdaq.com/articles/ how-does-social-media-influencefinancial-mar kets-2019-10-14
Walzhofer, N., Riekeberg, M., & Follert, F. (2022). From White Collar to Influencer Marketing? How Banks Can Reach Young Customers. International Journal of Financial Studies, 10(3). https://doi.org/10.3390/
ijfs10030079
Zhu, X., Asimakopoulos, S., & Kim, J. (2020). Financial development and innovationled growth: Is too much finance better? Journal of International Money and Finance, 100(2020), 102083. https://
doi.org/10.1016/j.jimonfin.2019.1020830261-5606/ Ó2019
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Gyan Management Journal
This work is licensed under a Creative Commons Attribution 4.0 International License.