Examining Antecedents of Job Stress: A Demographic Analysis of State Bank of India Employees working in Cachar District of Assam

Authors

  • Nitashree Barman PhD, SEFM Pandit Deendayal Upadhyaya Adarsha Mahavidyalaya Head, Department of Accountancy (A Government Model College) Tulungia (https:pduamtulungia.org) Dist: Bongaigaon State: Assam Pin: 783383, India

DOI:

https://doi.org/10.48165/gmj.2023.conf10

Keywords:

Job stress, Gender, Designation, Job experience, Employees

Abstract

The present study aims at assessing antecedents of job stress among  employees of State Bank of India (SBI) operating in the Cachar district  of Assam, taking into account gender, designation, and job experience.  The findings reveal that male bank employees experience more job related stress than their female counterparts. Furthermore, employees  in managerial positions exhibit higher stress levels than clerks,  primarily due to role overload and poor relationships with other staff.  Regarding job experience, the results indicate that employees with less  than five years of experience endure a significant amount of stress,  particularly related to role ambiguity, role conflict, group politics, and  unfavorable working conditions. 

Downloads

Download data is not yet available.

References

Ahmad, J., Zahid, S., Wahid, F. F., & Ali, S. (2021). Impact of role conflict and role ambiguity on job satisfac tion the mediating effect of job stress and moderat ing effect of islamic work ethics. European Journal of Business and Management Research. 6(4), 41-50.

Alia, N., & Miralama, M. S. (2019). The effect of job stress and need deficiency on performance. Management Science Letters, 9, 945–956.

Anamika (2016). Stress and job satisfaction level among government and private sector bank employees: A study on urban area in Patna India. The International Journal of Indian Psychology, 4(1), 120-127.

Arshad, M. Z., Shahidanb, A. N., Mahmoud, I., Siamd, I., & Alshuaibi, A. S. (2020). Effect of role conflict and work overload on job stress: A case of banking sector employees. Talent Development & Excellence, 12(3), 2686-2696.

Awan, F. H., Liu Dunnan, L., Jamil, K., Gul, R. F., Anwar, A., Idrees, M., & Guangyu, Q. (2021). Impact of role conflict on intention to leave job with the moderating role of job embeddedness in banking sector employ

ees. Front. Psychol, 12, 1-13. https://doi.org/10.3389/ fpsyg.2021.719449.

Azzahra, S., Ilmi, Z., & Wijaya, A. (2021). The influence of role ambiguity, job stress and leadership on job satisfaction and employee turnover at bank BRI Syariah Samarinda. Saudi Journal of Business and Management Studies, 6(1), 15-23.

Chakkachamparambil, E. P. (2021). A study on occupa tional stress among women employees in private banking sector with special reference to Thrissur district. International Journal of Advanced Research in Science, Communication and Technology, 9(1), 204-212.

Deepanshi & Arrawatia, M. A. (2018). A study of organi zational role stress among public and private sector bank employees. International Journal of Creative Research Thoughts, 6(1), 436-446.

Dhankar, S. (2015). Occupational stress in banking sector. International Journal of Applied Research, 1(8), 132– 135.

Garg, P., & Yajurvedi, N. (2017). Assessing the impact of stress on the work life of bank employees-A case study of Meerut region. Siddhant- A Journal of Decision Making, 17(1), 1. https://doi.org/10.5958/2231-

2017.00001.5

Gopika, G. (2014). A quantitative analysis on the correla tion between industrial experience and stress level changes in banking industry. International Journal of Advance Research in Science and Engineering, 3(12), 25-32.

Goswami, T. G. (2015). Job stress and its effect on employee performance in banking sector. Indian Journal of Commerce & Management Studies, VI(2), 51-56.

Gupta, S. (2015). Study of occupational stress of gov ernment & private bank managers. International Journal of Research in Humanities and Social Sciences, 3(4), 15-22.

Hunter, L. W., & Thatcher, S. M. B. (2007). Feeling the heat: Effects of stress, commitment, and job experi ence on job performance. Academy of Management Journal, 50(4), 953–968. https://doi.org/10.5465/ AMJ.2007.26279227

Issac, R., & Krishnaveni, V. (2018). An analysis of the bank employees domains of occupational stress with reference to Kottayam district, Kerala. International Journal of Engineering and Technology(UAE), 7(3), 164–167. https://doi.

org/10.14419/ijet.v7i3.6.14962

Jawahar, I. M., Kisamore, J. L., Stone, T. H., & Rahn, D. L. (2012). Differential effect of inter-role conflict on proactive individual’s experience of burnout. Journal of Business and Psychology, 27(2), 243–254. https://

doi.org/10.1007/s10869-011-9234-5

Kejriwal, A. (2019). Job stress among bank executives : An empirical study. Journal of Xi’an University of Architecture & Technology. XI (XII), 472-480.

Konstantinos, N., & Ouzouni, C. (2008). Factors influ encing stress and job satisfaction of nurses work ing in psychiatric units: A research review. Health Science Journal, 2(4), 183–195. https://www.hsj.gr/ medicine/factors-influencing-stress-and-job-sat isfaction-of-nurses-working-in-psychiat ric-units-a-research-review.php?aid=3653

Kumar, D. S., Philimis, J., & Suseendar, C. (2022). A study on the impact level of stress among bank employ ees’ during the pandemic. International Journal of Innovations & Research Analysis, 2, 3(I), 9-18.

Dijah. L., & Lukiastuti, F. (2021). The role of work stress mediation in the relationship of multiple role con flict and female employee performance. Manajemen Bisnis, 11(1), 12–25. https://doi.org/10.22219/ mb.v11i1.16068

Madhavi, A. V. R., & Rao, B. S. (2023). Job stress and its impact on bank employees’ performance- A case study of Hyderabad district. European Chemical Bulletin, 12 (S3), 5203 – 5210.

Masyhuri, M., Pardiman, P., & Siswanto, S. (2021). Factor influencing job stress during Covid-19: Empirical evidence from Bank Syariah Indonesia. Jurnal Keuangan Dan Perbankan, 25(2), 355–366. https://

doi.org/10.26905/jkdp.v25i2.5537

Melda, C. N. P., & Saroyini, P. P. (2020). The effect of role ambiguity on work related stress and employees’ work satisfaction. American Journal of Humanities and Social Sciences Research, 4(6), 99-107.

Muis, M., Wahyu, A., Mallapiang, F., Darwis, A. M., Thamrin, Y., & Rezkiah, N. (2021). The determi nant of work stress on bank employees in Makassar, Indonesia. Gaceta Sanitaria, 35, S428–S431. https:// doi.org/10.1016/j.gaceta.2021.10.068

Niharika., & Kiran, U. V. (2014). Occupational stress among bank employees. European Academic Research, II(4), 5404- 5411.

Petarli, G. B., Zandonade, E., Salaroli, L. B., & Bissoli, N. S. (2015). Assessment of occupational stress and associ ated factors among bank employees in Vitoria, State of Espírito Santo, Brazil. Ciencia & Saude Coletiva, 20(12), 3925–3934. https://doi.org/10.1590/1413- 812320152012.01522015

Rahman, M. H. (2013). Job stress- employees perfor mance and health: A study on commercial bank in Bangladesh. Global Journal of Management and Business Research Economics and Commerce, 13(4), 9–13.

Sharma, J., & Devi, A. (2011). Role stress among employ ees : An empirical study of commercial banks. Gurukul Business Review, 7, 53–61.

Sharma, S., & Singh, J. (2016). Identification of sources of job stress: A study of bank marketing executives. Journal of Organization and Human Behaviour, 5(2). https://doi.org/10.21863/johb/2016.5.2.033

Siyambalapitiya, P., & Sachitra, V. (2019). Role of occu pational stress and organizational stress towards job satisfaction: A study based on banking sector

employees in Sri Lanka. Asian Journal of Education and Social Studies, 3(3), 1-12.

Suraksha., & Chhikara, K. S. (2017). An empirical study of the factors of occupational stress in Indian banking industry. Pacific Business Review International, 9(8), 31-40.

Tănăsescu, R.-I., & Leon, R. (2013). Emotional intel ligence, occupational stress and job perfor mance in the Romanian banking system: A case

study. Management Dynamics in the Knowledge Economy, 7(3), 322–335. https://doi.org/10.25019/ mdke/7.3.0

Wakchaure, S. S., & Dighe, S. V. (2023). A comparative study to assess the occupational stress and burn out among public and private sector bank employ ees working at selected banks of Rahata taluka, Ahmednagar district. International Journal of Science and Healthcare Research, 8(2), 552-561.

Published

2023-11-27

How to Cite

Barman , N. (2023). Examining Antecedents of Job Stress: A Demographic Analysis of State Bank of India Employees working in Cachar District of Assam . Gyan Management Journal, (I), 74–83. https://doi.org/10.48165/gmj.2023.conf10