Emerging Role of E-Wallets in Increasing Financial Inclusion in India

Gyan Management Journal
Year: 2018(Jul-Dec), Volume: (12), Issue. (2)
First page: (49) Last page: (56)
Online ISSN: A/F
Print ISSN: 2250-348X

Emerging Role of E-Wallets in Increasing Financial Inclusion in  India
Dr. Sana Beg1 and Mohd. Shafeeq2

1Assistant Professor, Department of Management, ]amia Hamdard, New Delhi. 
2Research Scholar, Department of Management, ]amia Hamdard, New Delhi. 

Corresponding author email id:

10 Oct 2018

12 Nov 2018

Online Published:
16 Dec 2018

How to cite the Article

This image has an empty alt attribute; its file name is images.png
View on Google Scholar


The journey of India towards achieving complete financial inclusion is still a challenge. The road to  financial inclusion that we are following will someday lead us to it, but how long will it1take no one  knows mainly because of the geographical spread of our country. Ever since independence,  governments and agencies have been continuously working towards increasing financial inclusion.  This paper is an attempt to assess the emerging role of e-wallets in financial inclusion in India. E-wallet  can be a boon for financial inclusion, as it has no geographical limits. This paper focuses on studying the  role of e-wallet and ATMs in increasing financial inclusion. In the last few years, there has been an  inconsistent growth of ATMs in India (increasing in one month, decreasing in the other). It is possible  that this inconsistent growth of ATMs could possibly be because of demonetization. However, to be  noted is that because of demonetization in the country people started using e-wallets in a big way and  thus e-wallets can give great push towards achieving financial inclusion


Financial Inclusion, Technology, E-wallet, Mobile Financial Services andATMs. ·