Gyan Management Journal Year: 2016 (Jul-Dec), Volume: (10), Issue. (2) First page: (09) Last page: (23) Online ISSN: A/F Print ISSN: 2250-348X doi:
Factors Influencing ICT Utilization in Select Institutions of Higher Education in India
Minakshi Kapoor1 and Prof (Dr.) Versha Mehta2
1Research Scholar, the Business School, Universityof]ammu,Jammu lj&K)
2Professor, the Business School, University of]ammu,Jammu lj&K)
Corresponding author email id:
28 Sep 2016
11 Oct 2016
12 Nov 2016
How to cite the Article
The organizations worldwide, due to ever increasing constraints on time and space are increasingly recognising the need to facilitate access to services through the exchange of information using information and communication technologies. It has been seen based upon the literature review that ICTs are used by people and organizations for their information processing and communication purposes in a relatively simple and basic manner, however, its utilization has not been so valuable. In this context and background, the present study investigates a set of factors and their influence on /CT utilization in select organizations in the higher education sector. A sample of 150 respondents from the University of jammu and Panjab University have been surveyed to identify the factors affecting the users’ intention to use ICTs. The factor analysis has resulted in a total of 11 factors having 45 items in all. The data thus collected has been analyzed using different statistical techniques which includes descriptive statistics i.e. mean and standard deviation. The paper has established the relationships between variables viz. attitude, belief, self-efficacy, accessibility, ease of use and so on for the utilization of information technologies.
JCT Utilization, Intention, Task-Technology Fit, Individual Context, Organizational Context, Higher Education.