Frequently Asked Questions (FAQ)

• What does Single User Access or IP Access mean?
• Single User Access: This grants exclusive access to a specific username and password for one individual. Sharing login credentials or multiple logins using the same username will result in the user being blocked.
• IP Access: IP-based access is provided within the geographical range of an institute. It does not require passwords, and each institute is allotted a single username for access.
• Why is subscribing to a Subject Collection advantageous?
• Subject-specific publications are bundled together, often at discounted prices.
• Access to any publication uploaded to the same subject category within the subscription period is available without additional charges.
• How can I sample the content before subscribing?
• Sample copies can be requested by emailing subscription@acspublisher.com.
• For institutes, a month-long Trial Access facility is available, offering a single session per institute to demonstrate how IP-based access works. This facility can be accessed on the journal home page.
• My online access was blocked despite subscribing to the Print & Online versions. Why did this happen?

Print and online versions operate on different timelines. Print versions are dispatched by the publisher and are volume-based, while online versions are available from January to December (Content Publication) of the corresponding year. To maintain constant access, subscribers need to renew their online subscriptions with us.

• Can I access back issues if I subscribe to the current year’s journal?

Yes, subscribing to the current issue of a journal allows access to older backups or archives, provided they are available with ACS Publisher.

If you have any further questions or need assistance, please don’t hesitate to contact us at subscription@acspublisher.com.